Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Blackwood | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Blackwood is a GPhC registered online pharmacy weight loss clinic serving patients in Blackwood, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for the personal information you provide to us. As a regulated pharmacy, we are legally obligated to handle patient data with the utmost care and confidentiality. Our GPhC registration number is 9012511, and we are fully authorised to provide online pharmacy and weight loss consultation services.

2. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following types of personal data:

• Identity and contact information: Full name, date of birth, address, email address, and phone number.
• Health and medical information: Medical history, current medications, weight, BMI, and any other clinical information required for safe prescribing.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and website usage data collected via cookies.
• Communication records: Records of any correspondence between you and our pharmacy team.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment and provide appropriate clinical care.
• To process and fulfil your prescription orders, with delivery completed within 1 working day of pharmacist approval.
• To communicate with you regarding your treatment, order status, and follow-up care.
• To maintain accurate medical and dispensing records as required by pharmacy regulations.
• To process payments securely for services and products.
• To improve our website and services through anonymised analytics.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare (under special category health data provisions). Where necessary, we will obtain your explicit consent.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
• Analytics cookies: Help us understand website traffic and usage patterns using anonymised data.
• Preference cookies: Remember your settings and preferences for future visits.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare professionals: Where clinically necessary, information may be shared with your GP or other relevant healthcare providers to ensure continuity of care.
• Service providers: Trusted third-party providers who assist with payment processing, secure data storage, and website hosting, all of whom are bound by strict data protection agreements.
• Legal obligations: Where we are required by law or a regulatory body such as the GPhC to disclose information.

All third parties we work with are required to handle your data in accordance with UK GDPR standards.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory requirements. Financial records are kept for six years. After applicable retention periods, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is transmitted using secure encryption, and access to patient records is strictly controlled.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise any of your data rights, or have a concern about how your information is being used, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Blackwood
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you remain dissatisfied after contacting us, you have the right to raise your concern with the relevant data protection authority in the United Kingdom.