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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Blackwood

Pharmacy Weight Loss Blackwood | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or submitting a consultation, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Blackwood is a GPhC-registered online pharmacy (Registration No. 9012511) serving patients in Blackwood and surrounding areas of the UK. We provide weight loss consultations and prescription services in accordance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline a consultation or prescription request where we determine it is not clinically appropriate or safe to proceed. Our prescribers and pharmacists exercise independent clinical judgement in all cases.

3. Prescriptions and Clinical Approval

All prescriptions issued through our service are subject to review and approval by a qualified, registered prescriber. Submitting a consultation does not guarantee that a prescription will be issued.

Once your consultation is reviewed and approved by our pharmacist or prescriber, your prescription will be dispensed and dispatched. We aim to process approved orders within one working day of pharmacist approval.

It is your responsibility to provide accurate, complete, and up-to-date medical information. Providing false or misleading information may result in harm and will constitute a breach of these terms, which may result in immediate termination of your access to our services.

Prescriptions issued are valid only for the individual named on the prescription and must not be shared or transferred to any other person.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website are inclusive of VAT where applicable. Consultation fees and medication costs are clearly itemised prior to checkout.

We reserve the right to amend pricing at any time. The price displayed at the time of your order will be honoured for that transaction.

5. Delivery

Once your order has been approved and dispensed by our pharmacist, we aim to deliver within 1 working day. Delivery times are estimates and may be affected by circumstances outside our control, including postal delays.

Deliveries are made to UK addresses only. You are responsible for ensuring your delivery address is accurate. We cannot accept liability for non-delivery resulting from an incorrect address provided by you.

Medications are dispatched in discreet, appropriately sealed packaging in compliance with GPhC standards.

6. Cancellations and Refunds

You may cancel your order before it has been clinically approved and dispatched. To request a cancellation, please contact us as soon as possible via our website or email.

Once a prescription has been approved and dispensed, we are unable to accept returns or offer refunds for prescription-only medicines due to legal and safety requirements under UK pharmacy regulations.

Consultation fees are non-refundable once a clinical review has been completed, regardless of the outcome.

If you believe you have received an incorrect or damaged item, please contact us within 48 hours of receipt and we will investigate promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for a face-to-face consultation with your GP or specialist where clinically indicated.

If you experience a medical emergency, call 999 or attend your nearest Accident and Emergency department immediately.

We strongly recommend informing your GP of any medications prescribed through our service.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the provision of our pharmacy services and clinical care.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact Pharmacy Weight Loss Blackwood through the contact details provided on our website. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511).